Frequently Asked Questions


How much does an experience cost?

Each ticket into onsite rooms are priced at $32 per person.  We do run occasional specials. Please call regarding pricing for mobile events.


How do I book an experience?

Onsite events are reserved by appointment at the booking link. To book a mobile event, please call.


When should I arrive?

For onsite events, please arrive 15 minutes before your scheduled reservation time to check-in and to get an introductory briefing to the room.  Because we run on scheduled reservations, we can't guarantee room for late arrivals.  Late arrivals can not be refunded.


What should I bring?

When you book online, we will email you confirmation and keep your reservation on file.  There is no need to bring anything with you.


I'm not really a gamer. Are the immerisive rooms for me?

All the clues and puzzle solutions can be found in the room.  Existing knowledge of gaming, trivia, or detective work is limited.  Just use your best logic and sleuthing skills, and be ready to have fun.  Mobile events are designed to include scenarios that rely on logic, teamwork, and communication, so anyone is able to participate.


Am I really locked inside the escape room?

Legally, we can't actually lock you in.  In the world of the escape room, you are "locked in," and you escape.  Our investigation rooms require you to solve and close the case.


How long does an experience last?

The time you spend in an onsite room depends on you and your group.  The maximum time for each experience is 60 minutes, but the minimum is up to you, and it's always exciting when a team beats the time record for closing the case or escaping the room.  Remember to arrive 15 before your scheduled experience and plan to stay a few minutes afterwards for a photo-op. Mobile events range from 2 to 4 hours.


Is the experience scary?

It depends. Our experiences are designed to be fun and challenging, not frightening.  However, the themes in some of our onsite rooms do have an element of thrill that some may find slightly unnerving.  Room descriptions will inform you of the themes.  New experiences are always in development.


How many people can play in a single onsite room or mobile event?

The maximum number is 4 to 10, depending on the room. Mobile events can accomodate groups as large as 100 or more.


Is there an age limit?

The experiences are designed with consideration of all ages.  We recommend children be at least 6, but younger children are welcomed to participate in onsite or mobile events with your group.





The Impossible Mission

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