Frequently Asked Questions


How much does an experience cost?

Tickets for the mobile escape room are priced at $13 per person for a 30 minute experience.  There is a 25 person minimum for all mobile event bookings. If your event is located within a 10 mile radius of our home base in Matteson, Illinois, there is no travel charge. For events beyond 10 miles, please call for travel charge pricing. 


How do I book an experience?

To book a mobile event, please call.


When should I arrive?

Please prepare for us to arrive at least 1 1/2 hours before the start of your event to set up.  Your guest should arrive 15 minutes before your scheduled start time to get an introductory briefing to the room.  Because we run on scheduled reservations, we can't guarantee room for late arrivals.  Late arrivals can not be refunded.


What should I bring?

When you book online, we will email you confirmation and keep your reservation on file.  There is no need to bring anything with you.


I'm not really a gamer. Are the immerisive rooms for me?

All the clues and puzzle solutions can be found in the room.  Existing knowledge of gaming, trivia, or detective work is limited.  Just use your best logic and sleuthing skills, and be ready to have fun.  Mobile events are designed to include scenarios that rely on logic, teamwork, and communication, so anyone is able to participate.


Am I really locked inside the escape room?

Legally, we can't actually lock you in.  In the world of the escape rooms, you are "locked in," and you escape.  Our investigation rooms require you to solve and close the case.


How long does an experience last?

The time you spend in a room depends on you and your group.  The maximum time for each experience is 30 minutes, but the minimum is up to you, and it's always exciting when a team beats the time record for closing the case or escaping the room.  Remember to have your guest arrive 15 before your scheduled experience and plan to stay a few minutes afterwards for a photo-op. 


Is the experience scary?

It depends. Our experiences are designed to be fun and challenging, not frightening.  However, the themes can have an element of thrill that some may find slightly unnerving.  Room descriptions will inform you of the themes.  New experiences are always in development.


How many people can play during the mobile event?

The number of players can range from 2 to 8 during a 30 minute experience. Mobile escape experiences can accomodate groups as large as 100 during an 8 hour event.


Is there an age limit?

The experiences are designed with consideration of all ages.  We recommend children be at least 6, but younger children are welcomed to participate with your group at no charge. 





The Impossible Mission

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